SOURCING & SUPPLIER MANAGEMENT
OUR EXPERTISE
Flexible arrangements are necessary in this business climate. Outsourcing has become a normal business tool as organisations have learned and developed mature processes to outsource.
However, the constantly changing business climate creates a moving target. The inability to reframe and renegotiate outsourcing contracts in a timely manner can result in significant value loss and disruption to business operations. Clients need advisers with real inside knowledge of the market and suppliers who can help them extract value from the deal, not just focus on lowest cost. They also need commercial expertise and recent experience of negotiations.
How we can help
What our clients tell us
They are concerned about their lack of outsourcing expertise, causing an imbalance with suppliers. For suppliers, outsourcing is their day-to-day business but client teams may go several years between deals. Add to this the complexities of the supplier landscape, insufficient time to run a robust process and the number of suppliers, and it becomes a daunting prospect. If it’s not the first time, then levelling the playing field, removing the incumbent’s advantage and bringing the right suppliers to the process requires experience.
How we succeed
Whilst many advisers can help with robust processes to conclude transactions, clients find it challenging to get access to expert insight and game-changing input. This is what Arundel does. We run the procurement processes too, but the real value we deliver is through our track record of providing relevant expertise, insight and analysis to get deals done successfully.
Our approach
We work client-side to align interests and requirements, to ensure there is a consistency of approach, and to manage the crucial relationship between the solution, the price and the contract terms. Above all we provide clear advice based on supply-side and client-side industry experience.
Our team is comprised of seasoned operators who shape deals, technical and commercial solutions and we focus on value. Our team have sold outsourcing and have advised on sourcing multiple BPO and ITO deals over the last 30 years, with a track record of successful service and business case delivery.
CASE STUDIES
